Crimson IT has been the market leader in providing managed IT and cybersecurity solutions for businesses throughout the greater Los Angeles area and beyond for more than a decade.

Given the recent migration to allowing teams to work remotely from home, we’re offering fully-remote managed IT services, including data protection and technical support for home offices everywhere. With full remote access, it doesn’t matter if your employee’s home office is across the street or across the country, you can enjoy the peace-of-mind of knowing that your company’s private data is safe and that your team has the technical support that they need.

We reduce the load from IT, giving you peace of mind.

home office support

Outsourced IT and Helpdesk Support for Remote Workers

IT teams all over the globe have been overwhelmed with the sudden transition to teams needing to work from home over an undefined period of time. This migration to telecommuting has made our reliance on technology to work, communicate and collaborate even more apparent.

We understand that during these uncertain times that businesses of all sizes need a reliable, remote IT partner that can seamlessly help manage the varied needs of team members working from home. Our seasoned IT professionals will not only provide best-in-class help desk solutions for your remote team but are also trained in areas such as cybersecurity and data protection. This gives you the peace of mind in knowing that your confidential company information is as safe in remote working environments as it is in your physical office

Our seasoned team of IT professionals will not only provide best-in-class help desk solutions for your remote team but are also trained in areas such as cybersecurity and data protection, so you know that your confidential company information is as safe in remote working environments as it is in your physical office.


How Our Remote IT Support Services Work

remote it support

With our years of experience, Crimson IT is able to offer fully-remote managed IT services to every member of your team without anyone having to leave home. Utilizing a variety of remote support tools, working with our professional team will give you the peace-of-mind in knowing that your team has all of the resources that it needs to continue moving forward.

Getting started with our remote IT services for home offices is easy:

  1. Get in touch with us for a free consultation.
  2. Tell us about your short and long-term IT needs, especially as they relate to home office support.
  3. Sign up for a plan that meets your needs (pricing included below).
  4. Your staff can access our team via helpdesk support. Troubleshooting can be done one-on-one via remote desktop access.

Focus on keeping your remote and virtual team moving forward and leave the technical support to us. Get in touch for a free consultation.


Plans & Pricing

We’re pleased to offer two tiers of service to fit your business’s needs. No matter whether you’re a small business that’s just transitioned to remote work or a growing enterprise looking for more advanced service, we look forward to being your IT partners, today and tomorrow.

We offer two plans to help fully support your remote work force with all of their IT needs.

  • basic protection

    Basic Protection

    • Advanced host protection
    • Logs collection and analytics
    • Patch management
    • Instant incident notifications
    • Monthly reports on AV and Patch Management status

    $35 per computer/per month

    Minumum of 10 computers required.

  • complete support

    Complete Support

    • Everything included in the Basic Protection Plan
    • Unlimited helpdesk support between 7am and 6am PST
    • 4-hour ticket response service level agreement (“SLA”)
    • Mobile device management (optional)
    • Telecommunications expense management (optional)

    $85 per computer/per month

    Minumum of 10 computers required.

Call (310) 838-3700 to Get Started

  • “I appreciate Crimson IT’s exceptionally high customer care standards and strong commitment to quality.  I can always count on them to be responsive as issues arise as well as be proactive in recommending technology that will support our future IT needs.”

    Suzanne Holley \ President & CEO \ Downtown Center Business Improvement District

  • “Crimson IT is the firm I turn to whenever I, or my clients, need IT help. Not only are they very professional, they are sincere, honest people who I trust implicitly to do things right. I have no hesitation in recommending them to anyone.”

    Kevin Matthews \ President \ Noble Accounting

  • “The entire Crimson IT team is made up of high level professionals that ensure my organization is operating at peak performance at all times. I would highly recommend them for any company.”

    Michael Barker \ CEO & Managing Director \ Barker Pacific Group

  • “As a technologically-driven company, security and efficiency are at the top of our priority list. Crimson IT's team is extremely responsive and resourceful and they have been a huge value add for us. We would recommend them to any company looking for IT services.”

    Chris Rising \ Founder & President \ Rising Realty Partners

  • “Crimson IT has been instrumental in helping us streamline our IT needs — from day-to-day management to more careful planning. They understand the complexities of large organizations, are extremely responsive and are equipped to help us through just about any our company’s requirements.”

    Joe Dykstra \ CEO \ Westwood Financial