We offer turnkey solutions for your businesses throughout the greater Los Angeles area that include routine upgrades and networking solutions as well as maintenance and repairs for servers, desktop computers and printers. This all-in-one approach to your IT needs offers real convenience for your company and can provide added peace of mind when problems arise. 

With reliable, on-site tech support, your business can get the computer repair, software improvements, and in-person technical expertise that you need.

on site tech support

The Benefits of Onsite Tech Support in Small Business IT Services

What do you typically do when there's a computer tech support issue running rampant in your company - take the devices into an electronics store or repair shop? Call on your busy engineers? Hire a full team of tech support specialists?

As long as there has been business technology, there have been problems with business technology that can affect productivity, revenue, and progress over time. That moment of taking a step back and saying "we need some help with our computer tech support" often comes too late for small businesses; when technical issues arise, the damage is already done. Organizations looking into small business IT services have got the right idea. By getting ahead of any issues that can (and will eventually) occur, you'll be better prepared to handle anything that the world of business technology can throw at you.

Onsite IT tech support with Crimson IT has the potential to quickly diagnose and resolve a number of issues that can pop up out of nowhere. With in-person expertise and hands-on access to your physical and digital IT infrastructure, utilizing a small business tech support service is the best way to keep things running smoothly and without interruption.

No Quick Fixes: Outsourcing Your Computer Tech Support

For many enterprises and small businesses alike, outsourcing computer tech support may seem like an unnecessary expense. In the long-run, however, taking advantage of fully outsourced, onsite tech support is far more likely to save businesses a lot of money, time, and worry over operations and security.

Where many remote tech support services may boast convenience and low-cost, on-site IT support allows businesses to:

  • Assess physical damage in person
  • Discuss options and next steps face-to-face
  • Handle issues with Windows tech support head-on
  • Fix reported hardware or software problems
  • Conduct a needs assessment to find the best approach
  • Consult regarding technology needs and wants
  • Set up and configure networks, software, and hardware
  • Upgrade, repair, and replace items
  • Utilize industry experts that are actively working to understand the business’ ins and outs
  • Stress less about the current and future states of business technology

Unlike many outsourced tech support consultants, Crimson IT provides complete onsite tech support for businesses of all sizes. Our computer tech support solutions are offered at your premises whenever you need it, ensuring that any tech support issues are resolved as quickly and personably as possible.

Crimson IT offers responsible outsourced tech support that works with your budget to meet your specific needs. With years of first-hand experience and knowledge along with a thorough assessment, complete strategy, and other general recommendations, our IT experts can create a customized plan of action that greatly reduces tech support costs. Best of all, your IT services will always be hands-on, with a human being to answer questions and calm nerves.

Best-in-Class Computer Tech Support Services

Never bring your devices into a repair shop or worry about handling a technical crisis again. Crimson IT is your on-demand, onsite tech support expert that always has the right answers and solutions. We offer a turnkey solution for managing and maintaining your network servers to keep your company running efficiently, as well as maintain your computers, printers, and additional hardware.

At Crimson IT, we’re not your typical IT tech support provider - we’re your trusted partner in tech support and IT services. Our expert technicians are committed to providing you with best-in-class business technology solutions and always-amazing support. We take the time to dig our heels in and really learn about your company’s needs and goals to deliver the small business IT services that best meet them. Our IT specialists are skilled in managing ongoing tech support needs, offering businesses a variety of small business IT services:

Computer Repair

Windows or Mac doesn’t matter to our tech support experts. When you’re dealing with stressful, costly issues with your organization’s computers, we offer real fixes and solutions that never cut corners.

Technical Support

Have an issue with your company cell or experiencing downtime on your website? We’ll get you back up-and-running in no time with comprehensive tech support that covers every type of device you’re working with.

Mac & Windows Tech Support

Protect yourself from clunky problems with your Mac and Windows computers. Our IT experts know these systems like the back of their hands and can come up with a workable solution when issues arise.

Quality Assurance Testing

Tech support and quality assurance go hand-in-hand. With every new problem and resolution, our IT support consultants use thorough testing to make sure everything is working the way it should be.

Security Testing

In addition to an in-depth QA on every facet of the tech support we provide, we also perform regular security testing. When new hardware/software is added to the mix or a potential data breach occurs, security testing is a must.

Network Performance

Network performance monitoring is a huge aspect of onsite tech support. We constantly track how your network is functioning, taking note of any vulnerabilities and acting quickly when any network problems occur.

On-Demand Technical Advice

Beyond your standard tech support solutions, our IT specialists are here to provide completely on-demand advice and consultations on any part of your technical setup.

  • “Crimson IT is the firm I turn to whenever I, or my clients, need IT help. Not only are they very professional, they are sincere, honest people who I trust implicitly to do things right. I have no hesitation in recommending them to anyone.”

    Kevin Matthews \ President \ Noble Accounting

  • “Crimson IT has been instrumental in helping us streamline our IT needs — from day-to-day management to more careful planning. They understand the complexities of large organizations, are extremely responsive and are equipped to help us through just about any our company’s requirements.”

    Joe Dykstra \ CEO \ Westwood Financial

  • “The entire Crimson IT team is made up of high level professionals that ensure my organization is operating at peak performance at all times. I would highly recommend them for any company.”

    Michael Barker \ CEO & Managing Director \ Barker Pacific Group

  • “I appreciate Crimson IT’s exceptionally high customer care standards and strong commitment to quality.  I can always count on them to be responsive as issues arise as well as be proactive in recommending technology that will support our future IT needs.”

    Suzanne Holley \ President & CEO \ Downtown Center Business Improvement District

  • “As a technologically-driven company, security and efficiency are at the top of our priority list. Crimson IT's team is extremely responsive and resourceful and they have been a huge value add for us. We would recommend them to any company looking for IT services.”

    Chris Rising \ Founder & President \ Rising Realty Partners

Put us to work for you!

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We’d love to discuss the many ways Crimson IT can improve your technology experience. Fill out the form and we'll be in touch!

Crimson IT
633 W. 5th Street, Ste. 810
Los Angeles, CA 90071

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