Crimson IT Philosophy
We value integrity above profit and are driven to do whatever it takes to get the job done to your complete satisfaction. Crimson IT doesn’t have customers – we have partners in success. Our overarching goal is to deliver a new level of customer service for your IT system and beyond. We begin by carefully listening to your needs to design a custom-tailored program of services and deliverables that works in harmony with your goals and budget.
Remember the sign in the corner café that promised “Service with a Smile”? Every time we accept a new client or assignment, each and every Crimson IT employee strives to deliver an experience that not only satisfies the technical parameters of the job, but creates a positive impression you will remember long afterward. In addition to technical expertise, our people offer the human touch that makes you feel at home every time you contact us. Once the job is complete, we want you to say “That worked beautifully!”.
When you call Crimson IT, you can be sure that the person who answers the phone is fully certified and current in the latest technologies – including Microsoft, Citrix, Check Point, Novell, and hardware from major vendors. In addition to enrolling in ongoing technical certification courses, all of our technicians are trained in customer service. This ensures that you not only receive the highest level of technical support and assistance available in designing and maintaining your IT system, but that you enjoy interacting with our people.