Outsourced Help Desk

No matter where you're experiencing issues - at the office or on the road - our team can access your computer to perform remote hardware troubleshooting and help with account access, password changes, and more.

We’re your complete end-to-end solution for software services. Whether you need help navigating the complex world of software, application installation, or troubleshooting any issues, our team is on-call and ready to get you set up.

No IT help desk services are complete without total support for your company’s employees. We take the time to onboard and offboard your employees on the processes in place to save you the hassle of having to do it yourselves.

Gaining an understanding for how your current IT help desk setup functions is the best way to identify strengths and weak spots. With an IT audit in place, we can make the right recommendations for your business.

If you’ve been having isssues with an electrical outlet or even just struggling to gain access to a locked office building, Crimson IT is your one-stop shop for all problems related to your in-office IT infrastructure.

  • “Crimson IT has been instrumental in helping us streamline our IT needs — from day-to-day management to more careful planning. They understand the complexities of large organizations, are extremely responsive and are equipped to help us through just about any our company’s requirements.”

    Joe Dykstra \ CEO \ Westwood Financial

  • “Crimson IT is the firm I turn to whenever I, or my clients, need IT help. Not only are they very professional, they are sincere, honest people who I trust implicitly to do things right. I have no hesitation in recommending them to anyone.”

    Kevin Matthews \ President \ Noble Accounting

  • “As a technologically-driven company, security and efficiency are at the top of our priority list. Crimson IT's team is extremely responsive and resourceful and they have been a huge value add for us. We would recommend them to any company looking for IT services.”

    Chris Rising \ Founder & President \ Rising Realty Partners

  • “I appreciate Crimson IT’s exceptionally high customer care standards and strong commitment to quality.  I can always count on them to be responsive as issues arise as well as be proactive in recommending technology that will support our future IT needs.”

    Suzanne Holley \ President & CEO \ Downtown Center Business Improvement District

  • “The entire Crimson IT team is made up of high level professionals that ensure my organization is operating at peak performance at all times. I would highly recommend them for any company.”

    Michael Barker \ CEO & Managing Director \ Barker Pacific Group