Blog
What’s new in managed detection and response (MDR) for 2025

Managed Detection and Response (“MDR”) has shifted from a “nice add-on” to a cornerstone of modern cybersecurity strategy. But like any fast-moving space, the MDR landscape is evolving, and what worked last year may not cut it this year.
If your security provider is still relying on basic detection tools or generic response playbooks, you're not getting the level of protection you need. Here’s a look at five MDR trends that are reshaping how businesses approach threat detection, response and overall risk management.
AI in Business Process Automation: Embracing the Future

In today's fast-paced digital landscape, businesses are under constant pressure to enhance efficiency, reduce costs and stay ahead of the competition. One transformative approach gaining significant traction is Artificial Intelligence-powered Business Process Automation (“AI-powered BPA”). This strategy leverages AI technologies, such as machine learning and natural language processing to automate and optimize various business processes, leading to improved productivity and operational excellence.
We're on Cloud 9: Why You Should Move Your Business to the Cloud

Cloud computing has revolutionized the way businesses operate, offering flexibility, scalability and cost efficiency. However, as companies rely more on cloud services, they also face increased risks. That’s where cloud security comes in. The start of spring is the perfect time to focus on the importance of securing your cloud environment and protecting your business data. Let’s dive into why cloud security matters and how to keep your cloud infrastructure safe.
Time to Back It Up. Now, Back It Up Again.

At this point, we all know the importance of ensuring that we backup all our data, and do so often. But, few of us follow the standard and best practice of backing up individual machines weekly, and servers daily. Take today (World Backup Day) as a friendly reminder to double-check your backup strategy to ensure that data loss doesn’t dramatically impact your business.
Spring Into Action: Time to Spruce Up Your Tech Stack

As the seasons change and you embark upon some much needed spring cleaning, don’t forget about the products and devices that keep your business running. Just like your physical space, your tech stack could probably use a spring cleaning, too. No matter whether it’s outdated software, slow systems or neglected security measures, spring cleaning your IT infrastructure can help eliminate the clutter and get everything running more smoothly. Let’s dive into how a few simple steps can foster a lighter, brighter and more productive work environment.
Are you in an LDR? How hybrid workforces changed IT

The rise of hybrid workforces has been one of the most significant changes in the modern workplace, with 70% of businesses in 2025 either adapting to or retaining a hybrid workforce, driving a major shift in IT needs. No matter whether it’s employees working from home (long distance work relationship), in the office or a combination of both, organizations have had to rethink how they manage their teams and the IT infrastructure that supports them. The pandemic accelerated this shift, but hybrid work is here to stay — and with it, new IT challenges and opportunities. Let’s dive into how hybrid workforces have reshaped IT needs and how working with the right MSP can help you stay ahead of the curve.
Unplug with Us: Why It's Important to Unplug, Even at Work

In a world where the "ding" of your phone or the buzz of an email never stops, it's hard to imagine a moment without tech. But this National Day of Unplugging (March 7th), we’re asking you to try something different—disconnect and give your brain a break! Whether it’s for an hour or a day, unplugging is a simple but powerful way to reset. And while you’re taking that well-deserved pause, Crimson IT has your back, making sure your IT and cybersecurity are locked down and secure.
Getting the Most Out of Your IT Helpdesk: A Guide to Faster Resolutions

Tech issues have a knack for appearing at the worst possible moment—right before a big presentation, in the middle of an important email, or just when you finally hit your workflow stride. When that happens, the IT helpdesk is your go-to resource. But did you know that a few simple best practices can speed up the troubleshooting process and get you back on track faster?